Bringing customers safety, peace of mind and reliable quality

Global Policy

Placing the highest priority on customer satisfaction, Takasago has devised a Corporate QC Policy based on our Corporate Philosophy, Basic Management Policy and Charter of Corporate Behavior. Both in Japan and other business locations, we follow a consistent approach to quality and make continuous efforts to provide reliable quality and ensure that our customers are always satisfied.


Quality Assurance System

Global quality assurance system
The Corporate Quality Assurance Department oversees the quality assurance departments of Takasago companies in all countries. This activity supports the Takasago Group' s quality and our customers in their businesses as our global partners.

The Takasago quality assurance system
To preserve its independence and impartiality, the Quality Assurance Department reports directly to top management. In addition, the QC laboratory at each of our factories is directly overseen by the Headquarters Quality Assurance Department, ensuring independence from the production and sales departments.

Meeting Global Standards

Takasago promotes acquisition of management system certification to international standards as appropriate for various product categories, as part of a company-wide initiative that includes Group companies in Japan and overseas. Appropriate application of these standards helps us promote better quality and service, as well as ensures standardization.

  • Quality Management System ISO 9001
    Integrated certification acquired by the Head Office related departments and principally our fragrance and chemical manufacturing sites.
  • Foods Safety Management System FSSC 22000/ISO 22000
    Certification acquired by 8 factories in flavor-related operations.
  • Laboratories ISO/IEC 17025
    General requirements for the competence of testing and calibration. Acquired by our Corporate Quality Assurance Department, and Flavor QC Center, standardization is being promoted at the testing level.
  • Quality Management System ISO 9001
    Certification acquired by 10 manufacturing sites in Asia and Europe.
  • Food Safety Management System FSSC 22000/ISO 22000 and GFSI Scheme
    Acquisition of Food Safety Management System certification by 8 flavor factories.
  • Environmental Management System ISO 14001
    Integrated certification acquired by EHS office at HQ and 19 manufacturing sites in Japan and overseas.
(The number of sites is as of Jan 2018)